As an HTA Certified “Luxury” home automation integrator and a premier Savant Installer, Beyond Home Theater has almost 20 years of experience creating smart home systems that make your home easy to manage and your life more enjoyable. These systems involve home data networks, distributed audio video, energy management, outdoor living, and theater rooms.
Electronic devices and home systems are controlled with one tap on touchscreens, remotes, and keypads. Lighting, climate, entertainment, and security are automated, responding to your daily schedule and demands. This type of technology requires support that you can count on any time of the day or night.
That’s where our remote management system comes in. We proactively monitor your home in Beverly Hills, CA, and the surrounding areas, ensuring all systems are functioning optimally. That’s important when you consider your entertainment system, but it’s vital when you’re talking about security.
Let’s explore what our remote management system offers.
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Our 24/7 support means that we’re available whenever you need us. And our remote support means that we can access your system remotely and often repair it without a service call. Our proactive monitoring allows us to see issues as soon as they arise and fix them before you even know that there’s a problem.
You’ll also receive a mobile app that will allow you to fix common technical issues. Systems are scanned and corrected almost effortlessly. While unlikely, should issues arrise that cannot be addressed remotely or through your app, we’ll schedule a service call at a preferred rate.
We can keep an eye on the state of your internet and home network, including its connectivity and speed. As the backbone of your smart home, this monitoring is crucial to the functioning of your whole house. It keeps your internet running smoothly and connected from corner to corner and into your outdoor spaces, maintaining your systems’ connectivity and allowing each device to communicate with each other.
We can also keep an eye on the health of many of your connected devices and make sure they are all up and running smoothly and efficiently.
At Beyond Home Theater, we provide a two-year warranty for all installations, the longest warranty available in the U.S. The limited monitoring plan is included with these installations and offers business hours email support, 24/7 reactive monitoring, and remote diagnostics and repair.
We also provide basic, essential, and premiere plans. At the essential level, you also receive proactive monitoring; the personal user app; 24/7 text, chat, phone, and email tech support; network and Wi-Fi monitoring; service loaners, and bi-annual online firmware updates. The premiere support level offers additional on-site services such as annual firmware updates and system and service maintenance that includes rack, fan, and filter cleaning, as well as a technology review. We also include two free service visits and coordinating with your TV and internet provider.
At Beyond Home Theater, we’re committed to providing our clients with the ultimate luxury—technology that transforms their lives. To learn more about home automation and our remote management system or to schedule a complimentary consultation, contact Beyond Home Theater today.
Call today to schedule a free consultation and see the possibilities for yourself.
3155 Donald Douglas Loop S.
Santa Monica, CA 90405
Phone: 1.877.717.6863